Energi Motorhomes Portugal Rental Terms for travel between 01-Jan-2009 and 03-Jan-2010 Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Energi Motorhomes Portugal. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Energi Motorhomes Portugal.
- The Supplier means the operator of Energi Motorhomes Portugal.
- The Client is also referred to as the hirer (s)
Standard Price Includes
Taxes, Service fee, Unlimited mileage, Full insurance coverage, European road assistance, Transfer from and to Oporto Airport / Faro Airport, LCD colour TV, Awning, Bicycle rack, Radio with CD Player, Air-conditioning in cab, 2 Propane gas bottles, Water hose, WC Chemicals, Electric cable, Pan and broom.
Minimum Hire
Minimum hire period is 3 days during the low and mid seasons, and 7 days during the high season.
Pick ups & Drop offs
Pick up and drop off in Oporto (Ovar) or Algarve (Faro), Monday to Friday. Pick up from 15h to 17h, drop off from 10h to 11h.
Pick up and drop off on Saturdays or out of normal scheduled times are possible on request. Surcharge €30.
Rates
The daily rates are charged for each calendar day. However, the days of collection and return will be charged together as a single day.
Payment Methods & Security Deposit
Full payment is required at the time of booking confirmation. Credit cards accepted are Visa and Mastercard.
Security deposit of €1.500 for possible damages in the vehicle. Deposit will be returned in a maximum of 8 days after the drop off.
Driver Age
Minimum age of hirer and driver 23 years and class B driving license for at least 2 years.
Smoking & Pets
All vehicles are non-smoking vehicles. Pets are not allowed. Otherwise, cleaning expenses are €100.
Fuel Policy
Motorhome is supplied with a full tank and must return in the same condition. Otherwise, a service fee of €9 will be charged plus fuel.
Vehicles are clean when they handed over and must be clean when they are returned. If the cleaning of the interior and/or emptying of the toilet cartridge have only been carried out partially or not at all when the vehicle is returned, cleaning charge will be €100.
Reimbursement
If, for any reason not concerned to supplier (theft, accident, etc.), it’s impossible to fulfil the service on the pick up date, the
money received will be reimbursed and nothing more could be claimed.
Liability
The renter is always responsible to authorities for running after the contractual limits and assumes all responsibility concerning to infractions or others non accidental damages during the rent.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Energi Motorhomes Portugal Insurance
7. Prohibited use, duty of care
7.1 The Hirer is prohibited from using the vehicle as follows: to participate in motor sport events and vehicle tests, to transport easily inflammable, poisonous or otherwise dangerous substances, to commit Customs or other criminal offences, even if these are only punishable according to the law applicable in the place where the offence was committed, for rental to a third party or for the commercial transport of passengers or for any other use going beyond that agreed by contract, in particular driving on terrain not intended for the purpose. It’s also forbidden to put stickers, stamps or something else similar in the vehicle.
7.2 The vehicle must be treated carefully and appropriately and properly locked on all occasions. The regulations and technical rules applicable to its use must be complied with. Its running condition, in particular oil and water levels and tyre pressure, must be monitored. The Hirer undertakes to check regularly to make sure that the vehicle is in a roadworthy condition.
8. What to do in the event of an accident
8.1 After an accident, theft or damage by fire or collision, the police must be informed immediately and also the supplier via the Service Hotline (shown on confirmation letter) at the latest immediately after the working day following the day of the accident/incident. It is not permitted to accept any third-party claims as valid.
8.2 Even in the case of very slight damage, the Hirer must prepare a detailed written report for the supplier, including a sketch.
8.3 The accident report must in particular include the names and addresses of anyone involved and any witnesses, together with the licence numbers of all vehicles involved.
Hirer‘s liability, insurance
The Full Insurance Coverage is include in basic rental rates.
The renter is always responsible to authorities for running after the contractual limits and assumes all responsibility concerning to infractions or others non accidental damages during the rent.
1. The Hirer will be liable for any loss/damage not covered by comprehensive insurance subject to a limit payable by the Hirer of € 1,500.00 per claim. This limit cannot be excluded.
2. If the Hirer causes loss/damage culpably, he will additionally be liable in the following cases:
- if loss/damage was caused by impaired ability to drive due to drugs or alcohol
- if the Hirer or a driver to whom the Hirer has supplied the vehicle leaves the site of an accident without justification
- if the Hirer fails to call the police to an accident, contrary to the obligation imposed by Section 8, unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
- if the Hirer breaches any other obligations imposed by Section 8, unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
- if loss/damage is due to usage prohibited by Subsection 7.1
- if loss/damage is due to a breach of an obligation imposed by Subsection 7.2
- if loss/damage is caused by an unauthorised driver to whom the Hirer has supplied the vehicle
- if loss/damage is due to a failure to take account of the vehicle‘s
- if loss/damage is due to a failure to comply with load regulations
3. To avoid increasing costs due to expenses incurred to establish the amount of the damage suffered, the Rental Company will in the event of accident damage initially supply the Hirer on request with sample invoices for the type of case concerned.
4. The Hirer is liable for all fees, charges, fines and penalties imposed upon the Rental Company in connection with the use of the vehicle, unless these are incurred due to the fault of the Rental Company.
5. More than one Hirer will be generally and severally liable.
The supplier's liability, expiry by limitation
1. The Supplier bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence the Supplier is only liable for foreseeable loss/damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.
2. The above limitations and exclusions of liability do not apply to claims based on injury to life, limb or health or infringements of liberty.
3. Claims which are not excluded by Subsection 1, but only limited in size, will expire by limitation one year after the commencement of awareness or grossly negligent unawareness of the circumstances giving rise to the claim and the identity of the person liable. With the exception of claims for damages based on injury to life, limb or health or infringements of liberty, claims to damages will expire by limitation five years after they arise, regardless of awareness or grossly negligent unawareness.
Faro depot Faro is a serviced non depot location. Pick up & Drop off time:
Monday - Friday: Pick ups must be made between 3 PM - 5PM. and drop offs must be made between 10 AM - 11AM
In 2008 Algarve depot will be closed on Aug 15, Nov 1, Dec 1, Dec 8, and Dec 25.
Collections or returns out of these times or at Saturdays are possible by prior arrangement. This will incur an additional charge of EUR 30,00.
The operator of Energi Motorhomes provide free transfers (arrival and return) from Faro airport. The operator of Energi Motorhomes will have a representative waiting at arrivals terminal (carrying a poster with clients name). Then, the operator of Energi Motorhomes representative will drive the clients to their depot, where they will do the paperwork and explanations. Normally, clients take the wheel and running your way about 45min. after arrival to the operator's depot. If the flight is delay and client is not able to do pick ups at normal office hours, a after hours surcharge fee of 30 Euros might be applied. However if the flight is arriving very late, client should stay the first night in a hotel, the operator of Energi Motorhomes will pick up client in the next day. Faro Airport depot Faro Airport is a serviced non depot location. Pick up & Drop off time:
Monday - Friday: Pick ups must be made between 3 PM - 5PM. and drop offs must be made between 10 AM - 11AM
In 2008 Algarve depot will be closed on Aug 15, Nov 1, Dec 1, Dec 8, and Dec 25.
Collections or returns out of these times or at Saturdays are possible by prior arrangement. This will incur an additional charge of EUR 30,00.
The operator of Energi Motorhomes provide free transfers (arrival and return) from Faro airport. The operator of Energi Motorhomes will have a representative waiting at arrivals terminal (carrying a poster with clients name). Then, the operator of Energi Motorhomes representative will drive the clients to their depot, where they will do the paperwork and explanations. Normally, clients take the wheel and running your way about 45min. after arrival to the operator's depot. If the flight is delay and client is not able to do pick ups at normal office hours, a after hours surcharge fee of 30 Euros might be applied. However if the flight is arriving very late, client should stay the first night in a hotel, the operator of Energi Motorhomes will pick up client in the next day. Porto depot Address: E.N. 109 – Arada
, 1503 3885-113
, Ovar
, PT
Pick up & Drop off time:
Monday - Friday: Pick ups must be made between 3 PM - 5PM. and drop offs must be made between 10 AM - 11AM
In 2008 Algarve depot will be closed on Aug 15, Nov 1, Dec 1, Dec 8, and Dec 25.
Collections or returns out of these times or at Saturdays are possible by prior arrangement. This will incur an additional charge of EUR 30,00.
The operator of Engergi Motorhomes provide free transfers (arrival and return) from Ovar/Espinho/Faro train stations or any hotel between Porto/Faro airports and their rental station. If clients are arriving in Lisbon airport, the best way to come is by train. Lisbon train station is about 5 minutes from airport and the ticket for one person on 'Alfa Pendular' fast train (very nice and comfortable) costs around EUR 18,00. The operator of Engergi Motorhomes will pick them at the train station and they can immediately take the motorhome. Porto Airport depot Porto Airport is a serviced non depot location. Pick up & Drop off time:
Monday - Friday: Pick ups must be made between 3 PM - 5PM. and drop offs must be made between 10 AM - 11AM
In 2008 Algarve depot will be closed on Aug 15, Nov 1, Dec 1, Dec 8, and Dec 25.
Collections or returns out of these times or at Saturdays are possible by prior arrangement. This will incur an additional charge of EUR 30,00.
The operator of Energi Motorhomes provide free transfers (arrival and return) from Faro airport. The operator of Energi Motorhomes will have a representative waiting at arrivals terminal (carrying a poster with clients name). Then, the operator of Energi Motorhomes representative will drive the clients to their depot, where they will do the paperwork and explanations. Normally, clients take the wheel and running your way about 45min. after arrival to the operator's depot. If the flight is delay and client is not able to do pick ups at normal office hours, a after hours surcharge fee of 30 Euros might be applied. However if the flight is arriving very late, client should stay the first night in a hotel, the operator of Energi Motorhomes will pick up client in the next day. |
